Student Support

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Student Support and Wellbeing

Support Whenever You Need It

Support is there whenever you need it — before, during and after training.

Reasonable Adjustments

If a disability or condition may affect your training, tell us. We’ll work through an adjustment with you, without lowering the standard you need to meet.

Ongoing Support

Your trainer monitors your progress and flags any concern early. If you need more support than we can give directly, we’ll refer you to the right service.

A Safe Learning Environment

We welcome students from all backgrounds and don’t tolerate discrimination, harassment or bullying — including a culturally safe environment for First Nations students.

How We Help

Support Built Into Every Course

From your first enquiry to your Statement of Attainment, you deal directly with the people running your training.

Small Classes

Maximum 15 students, so your trainer knows how you're going and has time for your questions.

Pre-Training Review

Before you enrol we talk through your skills, experience and any support needs, so you start on the right course.

RPL & Credit Transfer

Already completed an equivalent unit? We'll check whether credit transfer or RPL applies.

Raise a Concern

If something isn't right, talk to us. Our Complaints & Appeals process is fair, free and confidential.

Need to talk to someone about support or wellbeing?

Get in touch with our Student Services team directly — for course-related or personal support, confidentially, whenever you need it.